Ember Support

We're happy to help.

Email us anytime at gymbuddy.lockout@gmail.com and we'll get back to you as soon as we can.

How do I start a fast?

Open the Timer tab, tap Start Fast, and choose a schedule. The ring fills toward your goal and shows the stage your body has reached.

How do streaks work?

A day is added to your streak whenever you complete a fast that reaches its goal that day. Miss a day and the streak simply starts again — no penalties.

What do the fasting stages mean?

As you fast, your body moves through stages — digestion, fat-burning, ketosis and autophagy. Ember shows the current stage and what's happening. The deeper stages and their science are part of Ember Pro.

What's included in Ember Pro?

All fasting stages, unlimited history, weight and insight charts, advanced schedules (20:4, OMAD, 36h), the remaining-time home-screen widget, and an ad-free experience. Pro starts with a 7-day free trial.

How do I manage or cancel my subscription?

On your iPhone open Settings → [your name] → Subscriptions, choose Ember, and manage or cancel there. Cancelling keeps Pro active until the end of the current period.

Will my data sync between devices?

Yes — as long as you're signed in to the same iCloud account, your fasts and history sync automatically and privately.

Contact

gymbuddy.lockout@gmail.com