Support

We’re happy to help with anything in Simmer.

Email us

We usually reply within a couple of days.

Common questions

How do I move my recipes to a new phone?

Turn on iCloud sync in Settings and sign in with the same Apple ID on the new phone — your recipes appear automatically. You can also use Settings → Export backup file and restore it on the new device.

How do I remove the ads?

Open the Settings tab and tap “Go Premium — remove ads”. Every other feature is free; the subscription only hides the banner.

A website recipe won’t import.

Some sites don’t publish structured recipe data. You can still scan the recipe from a screenshot, or add it by hand. If a specific site fails, email us the link and we’ll take a look.

How do I cancel or manage my subscription?

Subscriptions are managed by Apple: open the App Store → tap your profile → Subscriptions → Simmer. You can cancel there anytime.

Where is my data stored?

On your device, and in your own private iCloud if sync is on. We never receive your recipes. See our Privacy Policy.